About the Profile Store

The Profile Store is run in co-operation with Krokodil Profil AB. Please contact our customer support if you have any questions concerning your order. We will be pleased to receive your mail at mt@krokodilprofil.se

How to place an order

To purchase Mettler Toledo marketing related products you have to be a registered member.
Please contact annika.khanpettersson@mt.com for more information.  

Prices

All prices shown in the Profile Store exclude VAT (moms) and freight.

Payment

Invoice 30 days net for all Mettler Toledo employees buying products for B2B purposes. 

Return of goods, damaged goods, quality complaints

If a customer wish to return and refund the goods, than this must be done in the products original packing within 14 days after the goods was originally received. The buyer will in this case pay for transportation costs originated in the purchase and the return. Only stock-products can be returned. Printed apparel goods can not be returned.

If another product than the ordered is delivered to customer, or if the product is damaged or in other case defect, then the customer must issue a deficiency report immediately upon receiving the goods stating clearly in what way the goods are defect. Krokodil Profil will then refund the payment.

Delivery terms

Ordered stock products ships within 48 hours. Non-stock products ships within 3-5 weeks. Apparel ships within 2 weeks.

Delivery address

If nothing else is mentioned, the products will be sent to the address you gave when placing your order. If you wish to check or change your details, please send an email to mt@krokodilprofil.se

Responsibilities during transport

When transporting goods from supplier to customer, the supplier holds responsibility if the goods get damaged or lost during transportation. When transporting goods from customer to supplier, the customer is responsible if the goods get damaged or lost.

• Freight handling within Scandinavia + Finland – ordered products are normally sent with DHL Paket or DHL Pall.
• Freight handling rest of Europe (EU) – ordered products are normally sent with DHL, UPS or with your own freight account.
• Freight handling outside Europe (EU) – products are mainly sent with UPS or your own freight account.

This service is provided and maintained by Krokodil Profil AB